Recently, 8 iPhones has been reported to explode in China, which raises a big concern about iPhone’s quality, especially the battery. While Apple accepts to replace the battery for all iPhone 6s, iPhone users are facing a new issue – IPhone 6S battery for replacement runs out of stock.

IPhone 6S battery for replacement runs out of stock

China Consumer Association recently raised a question to Apple again after the report of the 8th exploding iPhone. Apple has not replied but they have launched the “iPhone 6S unexpected shutdown plan”, in which iPhone 6S users will have their iPhone 6S battery replaced for free. However, a new issue comes up. Apple users keep complaining that although Apple promises to replace their battery, a number of Apple’s stores announce that the iPhone 6S battery for replacement is running out of stock.

According to one of Chinese users, she has come to Apple store for a few times but she was unsuccessful to replace her iPhone 6S battery. The main problem is, besides Apple’s official retail stores, Apple authorized service providers can also provide free replacement battery service, but when users get in touch with the service providers, the response is often “out of stock.” In other words, now, both Apple retail stores and authorized service providers have a very limited iPhone 6S battery quantity.

The China Consumers Association has also commented on Apple’s “iPhone 6s accident shutdown plan”. They think that Apple should firstly explain the terms to consumers. Besides, the battery stocking should also be prepared for not only the problematic iPhone but also for the normal consumers demand.

Apple are facing a real problem in Chinese market

December is a difficult month for Apple, while they want to expand their presence in China. In addition to iPhone 6s unexpected shutdown problem, the recent market research institutions also pointed out that compared to Europe and the United States market this year, the Chinese market interest in the iPhone 7 is far too low. Apple should really have an early explanation for all the problem to get Chinese customers back!