We have finally decided to tell something to all iPhone 6s owners, are you one of those iPhone 6s users whose devices has suddenly decided to shut down without notice.

If you have experienced this kind of issue and you have no idea about the next thing to do, don’t worry about that. The company has made a statement for solving this problem as soon as possible in order to satisfy its users. Below you have 5 good notice to give you more information regarding the issue. It only affects a certain number of devices.

5 Things to Know About the iPhone 6s

Firstly, it only affects a certain number of devices, as it was stated by Apple, the automatic shutdown of some iPhone 6s is just a small number of phones. Probably those manufactured between September and October 2015. But rumors reported that some devices manufactured in 2016 are experiencing this problem. The best thing we can tell you is to get to Apple’s website and type in your device serial number, then you will know if your device is at risk. You can also find out in Google how to find your phone’s serial number.

Secondly, Apple also blames controlled ambient air for the issue. The phones that were affected by this problem are those with “a battery component that was exposed to controlled ambient air longer than it should have been before being assembled into battery packs.” This is the reason why these batteries degrade faster and push the device to shut down without notice. The third issue is that it’s not a safety issue, and don’t worry about anything, Apple said that its iPhone 6s are only shutting down and not exploding.

Fourth, Apple is working on the issue. The good news is that Apple might soon release a new software. The next iOS will come with a feature designed to collect information and improve algorithms to manage battery performance and shut down operations. Finally, If you have an original iPhone 6s made by Apple, you can get a free battery as a replacement to avoid this disaster.

Is your iPhone 6s at risk?

You can contact to an Apple Authorized Service Provider (always call ahead first), make an appointment or contact Apple Technical Support. Before replacing your battery, we recommend you to: backup your data to iTunes or iCloud, turn off Find My iPhone, and erase data and settings in Settings>General>Reset>Erase All Content and Settings.