News

OnePlus One Touchscreen Issues: Firmware update helps solve the problem

News
May 13
by chris eilers

As we know, since the OnePlus One launch last year, it has been reported several times for issues related to the touchscreen. Specifically, OnePlus One touchscreen simply is not responsive to its users. It does not identify human touch, it detects the touch not made by the users, or sometimes it does things people do not want. Furthermore, the screen jumps around occasionally when the user scrolls pages or uses different multitouch gestures. Those issues really annoys who is using OnePlus One. So, has the company come up with any solution?

OnePlus One

OnePlus One Response:

OnePlus One touchscreen issues appeared to cause some heated discussions in different OnePlus forums. Though perhaps the number of OnePlus One owners having such problem is kind of small compared to the whole its user base, those people did want to be heard. Good thing is that OnePlus did response to them. “We take your feedback seriously and have been putting the One through a battery of tests and determined that there are different issues at play, some software and some hardware,” said the official forum post.

OnePlus

It was explained that some problems might happen in the software and hardware of the touchscreen element. In addition, OnePlus are also working with their touchscreen technology partner Synaptics in order to find out an effective resolution for the issue by a firmware update.

Hopefully, the solution they mentioned will come true soon. As OnePlus One Malaysia launch has just happened recently with OnePlus One price in Malaysia from RM1,197 to RM1,297, the company would not want to lose Malaysians’ impressions of its smartphone with such problem. If you are also a OnePlus One user experiencing the touchscreen issue, what would you say?